Terms of service
Overview
This website is operated by Padel Metro, a brand of Lamplod LLC. Throughout the site, the terms "we", "us", and "our" refer to Padel Metro and Lamplod LLC.
By visiting our site or purchasing from us, you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use this website.
These terms apply to all visitors, users, and customers. Any new features or tools added to this site will also be subject to these Terms of Service.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products to you.
Eligibility
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state of residence (18 in most states), or that you have given us consent to allow your minor dependents to use this site under your supervision.
You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction in the use of this site.
Account Responsibilities
If you create an account, you are responsible for maintaining the security of your account and password. You are responsible for all activities that occur under your account.
You agree to provide accurate, current, and complete information during registration and checkout. We reserve the right to suspend or terminate accounts that contain false or misleading information.
Products and Pricing
We make every effort to display accurate product descriptions, images, and pricing. We cannot guarantee that your monitor's display of colors will be accurate. We do not warrant that product descriptions or other content is error-free.
All prices are listed in US dollars (USD) and are subject to change without notice. Price changes do not affect orders already confirmed.
We reserve the right to limit sales of our products to any person, geographic region, or jurisdiction. We reserve the right to limit quantities and to discontinue any product at any time.
Sales Tax
We collect sales tax in states where we are required to do so by law. Applicable taxes will be calculated and displayed at checkout based on your shipping address.
Orders and Payment
By placing an order, you are making an offer to purchase a product. All orders are subject to acceptance and availability.
We accept major credit cards and other payment methods displayed at checkout. Payment is processed at the time of order.
We reserve the right to refuse or cancel any order for any reason, including suspected fraud, unauthorized transactions, or violation of these terms. We may limit or cancel quantities purchased per person, per household, or per order.
You agree to provide current, complete, and accurate purchase and account information for all purchases. You agree to promptly update your account information, including your email address and payment details.
Data Transmission and Security
You understand that your content (not including credit card information) may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer over networks.
Shipping
Shipping times, rates, and policies are outlined in our Shipping Policy. By placing an order, you agree to the terms of our Shipping Policy.
We currently ship to the United States only.
Returns and Refunds
Returns and refunds are handled according to our Return & Refund Policy. By making a purchase, you agree to the terms of that policy.
Product Warranty
Our padel rackets come with a 6-month warranty against manufacturing defects. This warranty does not cover damage caused by misuse, normal wear and tear, or accidents. Warranty claims are processed through our Return & Refund Policy.
Intellectual Property
All content on this website, including text, images, logos, graphics, product descriptions, and design, is the property of Padel Metro and Lamplod LLC. This content is protected by copyright and trademark laws.
You may not copy, reproduce, distribute, sell, or exploit any portion of this site or its content without our express written permission.
User Comments and Submissions
If you send us creative ideas, suggestions, proposals, reviews, or other materials (collectively "comments"), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, and use any comments you forward to us. We are under no obligation to maintain any comments in confidence, pay compensation for comments, or respond to any comments.
You agree that your comments will not violate any rights of any third party, contain unlawful or offensive material, or contain viruses or malware. You may not use a false email address or misrepresent your identity. You are solely responsible for any comments you make.
We may, but have no obligation to, monitor, edit, or remove content that we determine to be unlawful, offensive, or in violation of these terms.
Prohibited Uses
You are prohibited from using this site or its content:
- For any unlawful purpose or to solicit unlawful acts
- To violate any federal, state, or local laws or regulations
- To infringe upon our intellectual property rights or those of others
- To harass, abuse, insult, harm, defame, or discriminate against anyone based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability
- To submit false or misleading information
- To upload or transmit viruses, malware, or other malicious code
- To collect or track personal information of others
- To spam, phish, or scrape data from the site
- To interfere with or circumvent security features of the site
- To resell products purchased from us without authorization
We reserve the right to terminate your access for violating any of these prohibitions.
Third-Party Links
This site may contain links to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of third-party sites and do not warrant any third-party materials, products, or services.
We are not liable for any harm or damages related to the purchase or use of goods, services, or content from third-party websites. Please review the policies of any third-party site before engaging in transactions.
Third-Party Tools
We may provide access to third-party tools over which we have no control. These tools are provided "as is" and "as available" without any warranties. We have no liability arising from your use of optional third-party tools. Your use of such tools is at your own risk.
Errors, Inaccuracies, and Omissions
Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times, or availability.
We reserve the right to correct any errors and to change or update information or cancel orders if any information is inaccurate, at any time without prior notice (including after you have submitted your order).
Disclaimer of Warranties
We do not guarantee that your use of this site will be uninterrupted, timely, secure, or error-free. We do not warrant that results obtained from use of the site will be accurate or reliable.
This website and all products are provided "as is" and "as available" without warranties of any kind, either express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
Limitation of Liability
To the fullest extent permitted by law, Lamplod LLC and its owners, employees, affiliates, agents, contractors, suppliers, and service providers shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages arising from your use of this site or any products purchased through it.
Our total liability for any claim related to a purchase shall not exceed the amount you paid for that product.
Because some states do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states our liability shall be limited to the maximum extent permitted by law.
Indemnification
You agree to indemnify and hold harmless Lamplod LLC, its owners, employees, affiliates, partners, officers, agents, contractors, suppliers, and service providers from any claim or demand, including reasonable attorneys' fees, arising from your breach of these Terms of Service, your violation of any law, or your violation of the rights of any third party.
Electronic Communications Consent
By using this site or providing your email address, you consent to receive electronic communications from us. You agree that all agreements, notices, disclosures, and other communications we provide electronically satisfy any legal requirement that such communications be in writing.
California Residents
If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA). Please see our Privacy Policy for details on how we collect, use, and protect your personal information and how to exercise your rights.
Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.
Dispute Resolution
Before filing any legal claim, you agree to contact us first to attempt to resolve the issue informally. Send your concern to support@padelmetro.com and allow 30 days for a response.
Any disputes arising from these terms or your use of this site shall be resolved in the courts of Delaware.
Termination
We may terminate or suspend your access to our site immediately, without prior notice, for any reason, including if you breach these Terms of Service.
You may terminate these Terms at any time by discontinuing use of our site. Upon termination, all provisions that should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnification, and limitations of liability.
You remain liable for all amounts due up to and including the date of termination.
Severability
If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be severed from these Terms. This determination shall not affect the validity of any other remaining provisions.
Entire Agreement
The failure of us to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
These Terms of Service, together with our Privacy Policy, Shipping Policy, and Return & Refund Policy, constitute the entire agreement between you and Padel Metro regarding your use of this website, superseding any prior agreements.
Changes to Terms
We reserve the right to update these Terms of Service at any time. Changes take effect immediately upon posting. Your continued use of the site after changes are posted constitutes acceptance of the updated terms.
You can review the most current version of these Terms at any time on this page.
Contact
Questions about these Terms of Service? Contact us:
Email: support@padelmetro.com Phone: (302) 314-5634
Lamplod LLC 651 N Broad St, Suite 201 Middletown, DE 19709